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Privacy Policy: How We Handle Your Account

When you open your account with us, your personal information—from your first deposit via DANA, OVO, GoPay or QRIS through to every withdrawal request—stays encrypted and secure.

Encrypted account securityLocal payment data protectionYour access and deletion rights
honda555 login Privacy Policy: How We Handle Your Account
REACH OUR TEAM

Contact Us About Your Privacy

Our support team handles privacy requests during office hours, Monday to Friday, 09:00–17:00 Jakarta time. Use any of the channels below to ask about your data, request a copy of your information or report a security concern.

Team online

Email Support

Send privacy questions to [email protected]. We respond within 48 hours with details on how we process your account data and payment history.

Live Chat

Open live chat in your account lobby weekdays 09:00–17:00 Jakarta time to discuss account security, data access requests or personal information updates.

Account Settings

Update your phone number, email or payment method any time in Settings. Changes take effect within minutes; old payment details are deleted after 30 days.

HOW WE SAFEGUARD

Data Security and Your Rights

Your account is protected by 256-bit SSL encryption, the same standard used by banks worldwide.

Encrypted Payments

DANA, OVO, GoPay and QRIS transactions use tokenisation so your payment method is never stored in plain text. Each deposit is verified against your registered phone number.

Account Verification

Your identity is confirmed at registration through your phone and email. We never ask for passwords via email or chat. Your account PIN is stored encrypted and never shared.

Data Retention

Active account data is held for the life of your membership. After you close your account, we retain records for seven years as required by Indonesian tax and anti-money-laundering regulations.

Withdrawal Verification

When you request a withdrawal to DANA, OVO, GoPay or QRIS, we verify your identity and destination wallet match your registration. Funds clear within 1–3 business hours.

Cookie Control

We use cookies to store your session, remember your language and track gameplay for fraud prevention. You can clear them from your browser settings at any time without affecting your account.

Data Access Request

Email [email protected] to request a full copy of your personal data. We provide a downloadable file within 14 days. No fees apply for your first request per year.

Frequently Asked About Your Data

Here are the most common questions we hear from players in Yogyakarta and across Indonesia about how we handle their account information, deposits and personal privacy.

Yes. Email [email protected] with your account ID and we'll send you a complete record of your registration details, deposit history, withdrawal records and login activity within 14 days. No charge applies for your first data access per calendar year.

Completely. We never store your payment method directly. When you deposit via DANA, OVO, GoPay or QRIS, we tokenise the transaction so only a secure reference code is kept on our servers. Your actual wallet details remain with your payment provider.

We retain your registration, deposit and withdrawal records for seven years after closure to comply with Indonesian anti-money-laundering and tax laws. After seven years, your data is securely deleted. Active account data is kept for as long as you play with us.

Go to Account Settings in the lobby and update your contact details. Changes take effect immediately. If you update your phone number, we'll verify it via SMS within 24 hours. Your old contact information is deleted after 30 days.

No. Your personal data is never sold or shared with third parties. We only share data with payment processors to verify DANA, OVO, GoPay and QRIS transactions, or where local law requires us to disclose information to authorities.

We use 256-bit SSL encryption on all connections, tokenise payment data and monitor every login and deposit for suspicious activity. Your password is hashed and never stored in plain text. If we detect unusual access, we'll contact you immediately via your registered phone or email.

You can request account deletion, though where local law permits we may retain transaction records for seven years for compliance. Email [email protected] with your account ID and we'll begin the process. Full non-financial data is deleted within 30 days.